Terms of Use
Terms of Use
These Terms of Use govern access to and use of the Woollahra Group website. By using this website, you agree to these terms.
Website Information
Woollahra Group endeavours to keep product descriptions, images, pricing, availability and other website information accurate and current. However, information may occasionally contain errors or become outdated.
Product images are illustrative and packaging, colour, labelling or specifications may change without notice.
Website Use
You must not use this website:
- For any unlawful or fraudulent purpose
- To interfere with its security, availability or operation
- To introduce malicious software or harmful code
- To collect information about other users without authorisation
- To reproduce or commercially exploit website content without permission
- To place false, misleading or unauthorised orders
Product Selection and Suitability
Customers are responsible for confirming that products are appropriate for their intended application.
Always follow the product label, manufacturer instructions, Safety Data Sheet, Technical Data Sheet and applicable workplace procedures.
Contact Woollahra Group before ordering if you require assistance selecting a product or confirming compatibility.
Pricing and Availability
Prices are shown in Australian dollars unless otherwise stated. Applicable GST, freight and additional charges will be displayed or confirmed during the ordering process.
Prices and availability may change without notice. Woollahra Group may correct pricing errors, withdraw products or decline orders affected by incorrect information.
Orders
Submitting an order does not automatically constitute acceptance. An order is accepted when Woollahra Group confirms and processes it.
We may decline or cancel an order where:
- A product is unavailable
- Pricing or product information is incorrect
- Payment cannot be authorised
- Freight or legal restrictions prevent supply
- We reasonably suspect fraud or unauthorised purchasing
- A product cannot be supplied safely or lawfully
If payment has already been received for a cancelled order, the applicable amount will be refunded.
Customer Accounts
Customers are responsible for maintaining the confidentiality of their login information and for activity conducted through their account.
You must notify Woollahra Group promptly if you believe an account has been accessed without authorisation.
Intellectual Property
Unless otherwise stated, the website’s text, graphics, branding, layout, photographs and other content are owned by or licensed to Woollahra Group.
Content may not be copied, modified, distributed or used commercially without prior written permission, except where permitted by law.
Third-Party Information and Links
This website may contain information, documents or links supplied by manufacturers, suppliers or other third parties. Woollahra Group is not responsible for the availability or content of external websites.
Liability and Consumer Rights
Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation.
To the extent permitted by law, Woollahra Group is not liable for indirect, incidental or consequential loss arising from use of the website or reliance on its content.
Privacy
Personal information collected through this website is handled according to our Privacy Policy.
Changes to These Terms
Woollahra Group may update these Terms of Use periodically. Updated terms become effective when published on this website.
Governing Law
These terms are governed by the laws of Western Australia. Any dispute relating to these terms will be subject to the jurisdiction of the courts of Western Australia and applicable Commonwealth courts.
Contact Us
For questions about these terms, contact:
Woollahra Group
63 Boulder Road
Malaga WA 6090
Phone: (08) 6245 9921
Email: customer.service@woollahragroup.com.au