Our Impact

Residual chemicals left in discarded drums pose a serious environmental risk. A single litre of concentrated chemical has the potential to contaminate up to 1,000 litres of water, with many products containing sulphates, phosphates and other compounds that can negatively impact soil and waterways. Preventing these residuals from entering the environment is a key driver of SureCycle.

How Surecycle Works...

SureCycle services customers across laundries, commercial kitchens, janitorial operations, mining and facilities maintenance.

• Collection & Return: Empty 10L chemical drums are collected through Woollahra’s supply chain and returned to our manufacturing and processing facilities in Malaga, Western Australia.
• Inspection, Washing & Reuse: Returned drums are thoroughly inspected for integrity, washed to remove residual chemicals, and assessed for continued use. Where suitable, containers are relabelled and refilled, extending their service life and keeping them in circulation.
• Responsible Processing & RecyclingResidual chemicals removed during the washing process are neutralised and disposed of in accordance with applicable water and environmental regulations. Drums that reach the end of their usable life are cleaned, processed, and recycled into high-quality plastic feedstock suitable for remanufacture into new containers or other durable plastic products.
• A Closed-Loop Outcome: Through SureCycle, plastic containers are treated as a resource rather than waste — reused where possible and recycled at end-of-life to support a circular economy.

Measurable Environmental Impact

• Woollahra supplies over 9,000 x 10L chemical drums annually across mining and facilities maintenance supply chains.
• With an average 90% container return rate, and each drum weighing approximately 1kg, SureCycle diverts an estimated 7.5 tonnes of plastic per year from landfill.
• Containers that cannot be reused are recycled, ensuring ongoing environmental value beyond their initial use.

• WOOLLAHRA SUPPLIES SOAP AID PRODUCT TO SITE/ VILLAGE
• SITE FACILITIES MAINTENANCE PROVIDER (FM) DISTRIBUTE WOOLAHRA & SOAP AID PRODUCT TO STAFF IN ACCOMMODATION
• STAFF USE SOAP & LEAVE WASTE IN ACCOMMODATION
• FM CLEANERS COLLECT SOAP WASTE ON SPECIALLY DESIGNED SOAP AID COLLECTION TUBS ON CLEANING TROLLEYS
• FM CO's RETURN SOAP WASTE TO WOOLLAHRA WAREHOUSE IN PERTH
• SOAP AID COLLECT SOAP WASTE FROM WOOLLAHRA WAREHOUSE & TRANSPORT TO SOAP RECYCLING FACTORY
• SOAP IS RECYCLED & NEW SOAP AID BARS ARE DEVELOPED FOR DONATION
• SOAP AID BARS ARE DISTRIBUTED TO REMOTE INDIGENOUS COMMUNITIES

At Woollahra Group, we have established a comprehensive health and safety policy that sets out our commitment to maintaining a safe and healthy workplace. Our policy outlines our responsibilities to comply with all relevant health and safety legislation and regulations, and it is regularly reviewed and updated to ensure it remains current. We also have a range of procedures in place to manage specific health and safety risks. For example, our hazard identification and risk assessment procedures ensure that potential hazards are identified and assessed, and appropriate control measures are implemented to reduce risks. Our incident reporting and investigation procedures enable us to identify the root causes of incidents and take corrective action to prevent similar incidents from occurring in the future.

We understand the importance of providing our employees, contractors, and visitors with the necessary training and education to work safely. We provide induction training to all new employees and contractors to ensure they are familiar with our health and safety policies and procedures. We also provide regular training on specific topics, such as manual handling, working at heights, and hazardous substances. In addition to training, we also provide education on health and safety through our communication channels, including newsletters, intranet, and noticeboards. We encourage employees to raise health and safety concerns or suggestions through these channels, and we actively seek feedback to continually improve our health and safety practices.

Managing risks is a critical aspect of our health and safety approach. We have a range of measures in place to manage risks, including:

• Conducting regular workplace inspections to identify potential hazards
• Ensuring that all employees and contractors have the necessary personal protective equipment (PPE) to work safely
• Regularly reviewing and updating our hazard identification and risk assessment procedures
• Implementing controls to reduce or eliminate risks, such as engineering controls, administrative controls, and PPE
• Ensuring that all incidents are reported, investigated, and corrective actions are taken to prevent reoccurrence

We are committed to continuous improvement in our health and safety practices. We regularly review our policies, procedures, and practices to ensure they are effective in managing risks and complying with relevant legislation and regulations. We also seek feedback from our employees, contractors, and visitors to identify areas for improvement. We monitor our health and safety performance through a range of measures, such as incident statistics, hazard identification, and risk assessments. We use this information to identify trends and opportunities for improvement and take corrective actions where necessary.

At Woollahra Group, health and safety is a core value that underpins everything we do. We are committed to ensuring that all employees, contractors, visitors, and the wider community are safe and healthy while interacting with our operations. We have established comprehensive policies, procedures, and practices to manage risks and comply with relevant legislation and regulations. We provide our employees, contractors, and visitors with the necessary training and education to work safely, and we continually seek feedback and opportunities for improvement. We believe that a strong health and safety culture is essential for the long-term success of our business, and we are dedicated to maintaining it.

We will continue to work towards creating a workplace that reflects the diversity of the communities we serve and that fosters an environment where everyone feels valued and respected.

We believe that by embracing diversity, we will continue to grow and thrive as a company, and we look forward to the many opportunities that lie ahead.

Pictured: Members of Woollahra's all female Warehouse Team.
(L) Warehouse Team Member - Carmel Councillor
(R) Warehouse Manager - Charlie Smith

All Employees shall be treated with dignity and shall not be subjected to suffer any harassment, physical or mental punishment or other forms of abuse. The Company promotes effective employee engagement throughout our operations and welcome open sincere feedback from employees on all matters of the company’s business interest. The Company employs a grievance policy, which is transparent, equitable and predictable to enable the remediation of any abuse of human rights and its impacts that may arise in its operations.

The Company is committed to ensuring compliance with all employment law requirements with respect to those who are under the age of 18. The business will endeavour to include the child’s parent or legal guardian with respect to any employment management processes.

The Company does not engage in or support the use of forced or compulsory labour, or bonded/involuntary prison labour. Employees are free to leave at any time, but are expected to provide reasonable notice in line with their individual contracts of employment or industrial instrument. All employees provide their services to the Company on an entirely voluntary basis and no one shall be forced to remain in their employment against their will.